Why Digital Marketing is Important for Small Businesses

Why Digital Marketing is Important for Small Businesses

Table of Contents

Gone are the days when businesses are confined to a local area or a city. With digital marketing, one can turn a local business into an international one with the right digital marketing. Start-ups and small businesses are in dire need of marketing to get visibility and credibility.

Old advertisement media like print and television are no longer that effective. This is the era of social media, email outreach, content marketing, and testimonies, which can make your brand viral in months if used properly.

In the present world, whenever someone needs to buy a product or service, they will search online for that product. If the information is available on Google search, then there is a high chance that the visitor will proceed further; otherwise, he will move to the next available option, thinking that this product is fake. So, digital presence leads to your credibility and credibility leads to conversion.

Big brands have abundant budgets to spend on marketing, so they can adopt lavish marketing strategies, hitting every possible platform from digital to print media, billboards, etc. In contrast, small businesses have limited budgets, so they can use digital media for their promotions, which is relatively cheap.

Digital marketing has had a mammoth growth in recent years and is playing a vital part in the growth of big brands and small setups. Small businesses require more marketing than well-known and established brands to reach potential customers. A well-crafted marketing plan with all the spice to enhance visibility will make a huge difference in small businesses.

Read | Is Google 100 Percent Accurate

Inbound and Outbound Marketing

Inbound and Outbound Marketing

Digital marketing can be divided into two types: inbound and outbound marketing. Inbound marketing acts like a magnet, where you pull your customers towards you with the help of your content. Your content should be so catchy and attractive that your customers should be attracted to you. In contrast, outbound marketing is for all, where you run TV and social media ads, make calls, email, launch events, and network.

In this article, we will first discuss the benefits of digital marketing and then what channels can be used for marketing.

Read | Why SEO Is Important For Business

Local to Global

It is the time to break the geographical boundaries and turn your local businesses into global ones. Many online forums allow you to open digital stores like AliExpress and Amazon.

The biggest plus of these platforms is you do not have to have a physical store to operate. Your presence in such global platforms can bring both local and international customers. Moreover, these platforms are secure and already well-reputed. So your investment is safe and secure.

Works Round the Clock

There are no boundaries in the digital world; you can operate 24/7 with much less effort than the physical stores. This also allows you to get out of the time zone limitations and always be available. Similarly, it will also allow your customers to purchase at leisure and pleasure times.

Even those stores that have physical setups have their online setups as well. So they operate both ways, facilitating the customer to order easily.


As said earlier, no one in the present era buys a thing without searching online. They look for your digital presence and visit your platform and pages on social media to check your credibility and a range of products. Your digital presence will give them the confidence to purchase.

Read | What is Cloud Stacking SEO

Interaction with the Customers

Interaction with the Customers

Interacting with your customers on digital forums is easier than face-to-face. You can interact and respond to their queries at your convenience. Interaction with your loyal customers is an essential part of digital marketing.

Customer satisfaction is your main asset, which requires a good bond and interaction. Respond to your customers’ grievances and queries. Try to interact politely to make them feel that you care about their concerns.

Targeted Customer

It is very hard to customize your marketing in an old advertisement setup. For example, if you sell ladies’ bags and have used a large billboard to advertise, you can not force males not to see it.

Customization is much easier in the digital world. You can advertise the same bags on pages that the females mostly visit. SEO tools and social media apps provide information regarding the gender, age, and location of the visitors. So, analyzing this data will help you to anchor your advertising campaign.


It is much easier to measure your growth on the digital. It is very easy to buy an order management system nowadays at a cheap rate, giving you data on your sales and purchases, profit and loss and growth rate.

This data is readily available and easily manipulated to see your growth rate and decide accordingly. This measurability helps you to rethink and redesign your strategies with the changing trends.

Knowing Your Competitors

Knowing Your Competitors

In the present competitive world, it is very important to know your competitors. You must be one step ahead of your competitors if you want a higher conversion rate.

SEO tools like Ahrefs, Moz, and SemRush provide you with all the necessary competitors’ stats. These stats will help to redesign your marketing strategies and possible areas of improvement and target. One must be on one’s toes to excel in the digital world and should monitor every step.  

Low in Cost

Digital marketing is low in cost as compared to conventional advertising modes. Moreover, it is a lot more convenient than running ads on television. One has full control of the ads running and can proceed as per their budget and convenience.

You do not have to buy expensive systems to control the duration and running of your ads. One can control all the parameters with the Smartphone.

Conversion Rate

Conversion Rate

It is now well documented and known that the conversion rate of digital marketing is much higher than the old marketing strategies. You have full control of your advertising, which gives you the extra leverage to run the ads on the pages of your potential customers. This leverage gives a high conversion rate.

Moreover, digital marketing has a high ROI as compared to old marketing. The dynamics of the whole marketing has changed. If you want high ROI, then you have to go digital.

Testimony and Customers’ Review

Testimony and customer reviews are key parts of the advertisements, as they are the source of your credibility and authenticity, as customers read the comments and testimonies before making a decision.


Digital marketing gives you more flexibility regarding time, duration, and type of platforms. You can run your ads on any time slot and any platform. Each platform has its plus and minuses, as users’ nature differs at different platforms. For example, If you think Instagram is insufficient for your marketing, you can add Facebook and Twitter using your Smartphone.

Moreover, one also has the facility to stop a digital campaign at any time and can restart it at his will and convenience, which is very hard to do in conventional marketing. This facility is a huge benefit if you realize that your campaign is not right and is not bringing in the conversion.  

Read | What Are Foundational Backlinks

Best Platforms for Marketing for Small Businesses

Platforms for Marketing for Small Business

Different platforms are available for digital marketing, which are easy to use and run advertisements.

Social Media

In this time, where everyone is using a smartphone, it would be nearly impossible to find a person who does not have a social media account, whether it is Facebook, Twitter, Instagram, or TikTok. This is the very reason that social media is at the top regarding advertisement.

Different social media platforms have their plus and minuses. Some allow you to create blogs, whereas others only share videos. So, customize your digital presence as per the social platforms’ requirements. Reaching your customer using all possible platforms for better visibility is highly recommended.


 You can run your ads on different platforms for promotion. It would help if you found websites related to the high-traffic niche and ran your ads there. One can also run these ads on social media, google AdWords (paid search advertising.

It is also highly recommended to look for potential customers on different platforms. Do not just randomly run ads on different platforms, as it might not work, and you end up wasting your money. Know your product, analyze your customers on different platforms, and run ads accordingly.



In this strategy, you show the ads to those who have visited your page earlier. This is like insisting your visitor to visit again and buy it.

SEO tools will be hugely beneficial for collecting the data of your visitors. These tools extract the data of the age, location, and gender of the visitors. So retouching your visitors can bring you organic traffic and some serious buyers.

Email Outreach

In this strategy, you write emails to your potential customers describing your product or services precisely and politely. It is also beneficial to touch your old customers, asking for feedback and informing them about the new launches. The picture below shows the email to tell the new launch in an online store.

Email Outreach

Content Marketing

Content Marketing is creating blogs to attract customers. It would help to keep your content updated and related to your niche to attract your audience. It is also necessary to keep adding new content to keep your visitors interested and engaged.

Content should be legitimate, attractive, engaging, and well-written. The relative topic should be covered in the minimum words with all the necessary information, endorsed with the stats and real-time stories.

Please read this blog for further enlightenment on content writing.

Read | Engaging Content Writing Topics

Frequently Asked Questions

Do small businesses need digital marketing?

Small businesses need more digital marketing than a big and established brand. They need visibility so that people know about them. Without this digital visibility, establishing and running small businesses is very hard in the present world.

Should small businesses focus on social media?

Social media is the king of advertisement these days. The digital campaign is useless without social media. Social media should be the first choice when you think about advertisements.

What are the tools that can help you with measurability?

Many SEO tools could be helpful for stats. The most widely used of these tools are Ahrefs, Moz, and SemRush.

How good is Dlinx Outreach?

Dlinx Outreach is an experienced SEO agency. You can visit their website for their portfolio and testimonies.

Can YouTube be used for small businesses?

YouTube is a famous social media for sharing videos. You can add videos and shorts for your publicity.


Small businesses are in dire need of orders, as they have invested their hard-earned money. Today’s world demands you to keep a budget for your marketing, and digital platforms should be your must-go place for advertisements.

A properly designed advertisement strategy can grow your business in leaps and bounds and can also take you from local to global. Digital marketing is flexible, measurable, and gives you immense controllability.

So, if you are running a small business or considering starting one and need advertainment advice, Dlinx Outreach is there to help you. Dlinx is an SEO agency with plenty of experience in running digital advertisement campaigns. Their expert will guide you on how to customize your strategy according to your niche, customers’ nature, and location. Please feel free to contact us for further information and a quote.

Related Articles:


Haiqa Saleem

Haiqa Saleem

Haiqa is head of content at Dlinx Outreach. She is an avid writer and bookworm and has been with Dlinx since 2019. As a true tech geek and an extraordinary content strategist, she leverages her passion for the digital sphere and love for writing to share her knowledge through insightful content. She writes with a data-driven perspective.

Related Posts